Effective Date: Jan 12 2023
At Picked First (pickedfirst.com.au), we take your privacy seriously. This Data Deletion Policy outlines our practices regarding the retention and deletion of personal data in compliance with the Australian Privacy Act 1988 (Cth) and relevant laws in New South Wales (NSW).
1. What Data We Collect
We only collect the minimum personal data necessary to provide social media services on behalf of our clients. This may include:
- Your name and contact details
- Social media account credentials (if applicable)
- Basic business information related to your campaigns or social media presence
We do not sell or share your personal information with any third parties.
2. Data Retention
Your data is retained only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and contractual obligations
- Ensure continuity of service and communication
Unless required by law or regulatory obligation, we aim to delete or de-identify your personal data within 30 days of the conclusion of our working relationship or upon your written request.
3. Your Right to Request Deletion
If you wish to request deletion of your personal data, please email us at:
📧keenan@pickedfirst.com.au
We will acknowledge your request within 5 business days and ensure your data is securely deleted from our systems (including backups where applicable) within 30 days, unless a longer retention period is required by law.
4. Exceptions
In some cases, we may be legally obligated to retain certain records (e.g. for tax, accounting, or regulatory compliance). In such instances, only the minimum required data will be retained and securely stored.
5. Security Measures
We implement appropriate security protocols to protect your data from unauthorised access, misuse, or loss during storage and deletion.
6. Policy Updates
We may update this policy from time to time to reflect changes in legislation or our practices. The latest version will always be available at https://pickedfirst.com.au/data-deletion-policy (or the relevant page on your site).
Contact Us
If you have any questions about this policy or your data, please contact:
Picked First
ABN: 47 806 977 127
Narrabeen, NSW, Australia
📧keenan@pickedfirst.com.au